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Facility management done the way it was always meant to be done. 

India's FM industry has a standard problem.  We're the solution. 

The facility management industry in India is large, fast-growing, and significantly underserved.  
 
RFM Global is here to close that gap by introducing the R.A.M Global group’s operating model to India – the same processes, the same technician training standards, the same SLA accountability, and the same genuine commitment to the happiness of the people inside every building we manage. 

Full-spectrum FM for Indian assets. 

RFM Global delivers integrated facility management across commercial, industrial, institutional, and residential assets in India, with every service backed by trained teams, and measured against agreed SLAs. 

Soft Services  

  • Housekeeping and janitorial services (trained, supervised, delivered)
  • Landscaping and outdoor area maintenance
  • Pest control (contracted to licensed operators, logged and tracked) 
  • Waste management and disposal (compliant with applicable regulations)
  • Front desk and concierge support
  • Pantry and cafeteria management services 

Hard Services  

  • Mechanical, Electrical & Plumbing planned and reactive maintenance
  • HVAC and air conditioning servicing and management
  • DG set (diesel generator) maintenance and operational support
  • Fire detection, alarm, and suppression system maintenance
  • Lift and escalator maintenance coordination
  • Building fabric maintenance (civil and structural minor works) 

Planned Preventive Maintenance (PPM)  

  • Asset-specific PPM schedules drawn for every asset category 
  • Governed by our CAFM system (scheduled, assigned, tracked, and reported) 
  • Technician checklists to ensure every service is executed to standard
  • SLA-linked completion records (always available for client review) 
  • Maintenance history retained per asset for lifecycle planning 

Reactive Maintenance & Breakdown Response 

  • Breakdown requests raised via Smart HelpDesk client app (available 24/7) 
  • Rapid technician dispatch via CAFM (right skill, right response time) 
  • Completion confirmation sent to client automatically on every job closure
  • Priority grading for critical, urgent, and routine faults
  • Full audit trail for every reactive job raised and resolved 

Staffing & Manpower Management 

  • Trained, certified FM technicians deployed across all service categories 
  • Ongoing skills development and R.A.M Global group training programmes 
  • Supervisory layer for quality control and client interface
  • Attendance management and shift planning
  • Staff welfare and compliance with applicable labour regulations 

Every asset class where people matter. 

Commercial & IT/ITES Parks 

Technology parks, SEZs, business parks, and Grade A commercial offices across India’s major metros. We manage the FM layer that keeps multinational and domestic tenants productive and keeps the assetscompetitive in a demanding leasing market. 

Industrial & Manufacturing 

Manufacturing plants, industrial estates, and logistics hubs where operational continuity, safety compliance, and asset reliability are non-negotiable. We deliver FM that supports production rather than interrupting it. 

Residential Townships & Gated Communities 

Large-scale residential developments and gated communities where FM quality directly affects resident satisfaction, social cohesion, and property value. We bring the same care to common areas and building systems that residents apply to their own homes. 

Healthcare & Life Sciences 

Hospitals, clinics, pharmaceutical campuses, and life sciences facilities, environments where FM is safety critical. We apply heightened standards of hygiene, compliance, and reliability to every engagement in this sector. 

Education & Institutional 

Schools, colleges, universities, and government buildings where FM must meet the duty-of-care expectations of educational and public institutions – safe, maintained, and managed with the same seriousness as the teaching happening inside. 

Retail & Mixed-Use 

Malls, high-street retail, and mixed-use developments where footfall is high, presentation standards are constant, and operational failure is immediately visible to customers and occupants. 

FM transformed. Properties that proved it. 

Looking for more?

As part of RAM Global, we offer varied services under many subsidiaries.

We serve beyond the India

Find what R.A.M Global offers in regions across the world